The $1M AI Product Launch
Leading a complex, multi-phase AI product launch... after my boss moved to Guam
New York, NY | McGraw Hill Education | 2023-2024
Challenge
Complexity around AI messaging and positioning
Multi-phase GTM with grades 4-5 launching next year
Launching while still in Alpha testing
My manager, a Sr. PMM of 15 years, departed months before launch
Strategy
Launch AI-powered product for K-3 math students to market
Spark early excitement with customers
Turn alpha testers into fans & advocates,
Equip the sales team with the tools and messaging needed to build trust and drive adoption
Key Results
$1M in launch revenue within first year
100% conversion rate from alpha testers to purchase
25+ attended virtual launch party of ALEKS Adventure
Cultivated a loyal community of “Digit the Dog” and ALEKS Adventure fans across hundreds of classrooms:
The demand for a “Digit the Dog” plushie caused us to make the plushie available for purchase, along with a classroom engagement guide on how to use the plushie
“Digit the Dog" became was so heavily associated with the product that we added his name to the product log in homepage
The Rollout
Multi-Phase Product Launch: Ran full-funnel product launch campaign using Email, Paid Search, ABM, Events, Social, PR, and more
Competitive Intelligence: Developed differentiated positioning and messaging from competitive analysis
Customer Segmentation: Built segmented email nurture tracks for customer education and conversion
Gamifying Sales Enablement: Ran internal sales competition to drive engagement, urgency, and activate sales for launch
Launch Assets: Created a branded product microsite and launched trailer to build anticipation and hype
Pricing Strategy: Strategic bundling and pricing for McGraw Hill customers to maximize cross-sell potential
Creativity: Used the “Digit the Dog” plushie as incentive for sales team contest, demos with customers, giveaways at conferences, and a salable add on
“On the data call, I was looking at ALEKS Adventure and excited to see we’re almost at $1M! Hooray to you, Matt, and Justin for getting us to this point!”
— Nicole, Director of Marketing at McGraw Hill